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strangers thank you for listening ladies
and gentlemen welcome thank you so much
for your presence tonight whether you’re
listening to this on the youtube version
or the podcast version really appreciate
you guys being here we’re gonna be
diving back into the realms of business
entrepreneurship and using social media
as a business tool my guest dr. matthew
loop so whether you’re you know here in
the live there there is an aspect of
being in the chat while we’re live that
is is really cool really helps stay
engaged you want to ask the best
questions but either way sit back grab a
drink enjoy this conversation the human
experiences in session my name is Xavier
katana my guest for today is dr. matthew
loop dr loop is a best-selling author
speaker philanthropist and the highest
paid social media revenue strategist in
north america he’s helped brand brands
celebrities startups and small business
owners multiply their influence impact
and income by harnessing the power of
the internet Matt thank you so much for
being here it’s a pleasure welcome to
hxp
Xavier I’m thrilled thank you so much
for having me yeah it’s it’s it’s really
interesting I mean I have your book here
and it is a Bible of social media I mean
I can’t think of anything that isn’t
in this book it’s it’s 500 pages I mean
how did you how did you get to a point
where you thought okay I’m gonna write a
book about you know becoming a social
media strut I mean how did you do that I
mean you did your PhD I doubt that your
PhD thesis was on you know how to be a
social media strategist no PhDs and
social media well it’s very interesting
because I knew I always wanted to write
a book but when you think of writing a
book it just seems like this huge
mountain you have to climb and I’ve been
training people way back into my space
days I’m not do you remember my space
Xavier sure yeah okay so what’s a way
back then when everyone thought it was
kid stuff I just happened to be at the
right place and in the right time and
you know we can certainly expand upon
that story a little bit later but I knew
that I had this this message that I
wanted to get out and also this new
medium that I had found certainly no one
knew what social media would eventually
evolve into but you know throughout that
time I’ve just been very fortunate to
keep my finger on the pulse of what’s
going on and a lot of hard knocks a lot
of learning on my own because there
weren’t any any manuals or video
tutorials and other business coaches
that you could really learn from to grow
their you know brand or companies so it
was just a very interesting scenario
coming back and that in that day so
again I learned from the school of hard
knocks basically you don’t just hang
your sign and in your office and expect
people to come through the door you know
you I don’t care how great of a doctor
or if you have a small business you
still have to get out there and learn
how to communicate so that’s just what I
got good at using social yeah I mean
it’s it’s absolutely essential having a
social media presence I think is key to
the success of any business you know so
was there a point I mean a lot of this
involves psychology just human
psychology so there in your book you
mentioned the psychology of persuasion
as something that that influenced you
and what about psychology you know how
do you think psychology affects how we
perceive a brand or
the image a person portrays yes that’s a
great question so I’ve always been
fascinated why we make the decisions
that we make when it comes to purchasing
and early on I didn’t really understand
certain elements of business and or
psychology until I got my hands on a
book by well two books one was a myth by
Michael Gerber where he talks about the
technician the entrepreneur the manager
and I realized I was a great technician
in the office I was great at adjusting
people helping them but I totally missed
out of the entrepreneurial training in
school and right around that time I also
connected with Robert she’ll Dinis book
influenced the psychology persuasion and
when he talks about these factors like
consistency reciprocity
you know Authority liking scarcity you
know like all these things that
influence that I really began to learn
and discover how to apply them in my own
business ethically so I could move that
person that knew they had a problem they
needed a solution like some people are
just still really really stubborn they
might know that they need this
particular thing but yet there are
objections there’s fear holding them
back there’s all these things that were
planted in their minds in some way shape
or form so I just got really good at
learning how to use social media to
overcome those objections and then build
my brand in such a way that I
established myself as an authority that
I was the only logical choice when
somebody was looking for you know that
specialty Wow I mean you you call
yourself the highest-paid social media
revenue strategist in North America
that’s that’s quite a claim right so I
mean I I guess you know because of NDA’s
and stuff you can’t discuss you know the
companies and/or the celebrities are
there any people that you can name that
you’ve worked with I’ve worked with
fortune 500 companies
many brands that you’re right I do sign
NDA’s I don’t know any other social
media revenue strategist or strategist
for that matter that has a private jet
mastermind or does some really cool
stuff like we do so I’m pretty confident
when
say that because I’ve looked around and
then you’ve got all you got a lot of
social media strategists which do great
work but revenue strategy is really
finding those hidden profit centers in
the company those high leverage areas
where you can tap into and ultimately
make some minor tweaks in some cases and
you see exponential growth so my work
really functions more along the lines of
a detective I should say interesting I
mean you I mean from just you know
scanning the book I couldn’t there was
no way for when you read the whole thing
in one week but I mean just scanning the
book it seems like you’re you’re more of
an analytical guy like you you have a
very cerebral way of kind of like
putting things together so I mean would
you say there’s a type of personality
maybe someone that’s like outgoing is
there a type of person personality that
makes social media interesting does that
make sense as a question yeah yeah yeah
I’ve seen it work for introverts just as
well as extroverts quite honestly and by
Nature
even though I do speaking all across the
country I consider myself more along the
introverted lines of thinking and the
great thing is when you start putting
yourself out there you one you just have
to get comfortable speaking with an
inanimate object at the camera I mean if
you can if you can do that like you talk
to a friend it’s not so bad in that
regard so I’ve you know I’ve seen people
Excel from both sides of the spectrum
those that are very outgoing extroverted
and others that are more reserved I
can’t say that it’s one more so than the
other it’s just about when you’re going
into any social media venture one I like
to look at this is using business as a
force for good and really aligning
certain things at you having them in a
role like it like I don’t just work with
any company based on my attitudes values
and beliefs you know I have to resonate
on a much much deeper level if I take on
a project or whatever and I always
encourage my clients yeah of course
everyone wants to generate more revenue
in their their business but you know why
will they what is your purpose of doing
what you do I mean do you have a greater
purpose of maybe ending child sex
trafficking
you know like connecting with something
that’s deeper to where you connect your
product your brand to a mission that’s
maybe on you and that excites me that
gives me goosebumps and if you I just
find that if you connect to a big enough
why and your purpose is great enough
listen challenges are gonna happen we’re
all gonna get knocked down but it’s just
it’s gonna keep you going so I like to
fuse that with whenever I’m working with
clients and/or just my content online
and if I’m even the slightest bit scared
of putting something out I try to
reconnect with the the greater meaning
in my life hmm okay okay that makes
sense to me you know let’s let’s let’s
define marketing because I I feel like
some people could think that you know
because you’re influencing you’re
persuading someone in some direction
there could be some sort of like ethical
you know breach that perhaps you’re
treading the line of you know and and
maybe you know because because you’re
influencing this decision that it’s it’s
tricking you in a way you know so how do
we define marketing yeah I don’t believe
in tricking shenanigans or hard selling
or like hard market like one you always
have to be truthful in your marketing
period I mean that should go without
saying hopefully you have a great
product that is for the benefit of
mankind you know like those are things
that I believe are standard but
marketing is simply your ability to
communicate to the right person at the
right time in such a way that they get
the big idea and listen they were are we
gonna use your service or product anyway
but sometimes they need a little bit
more hand-holding for instance you know
I mean if somebody might have an
objection about like well you know if I
if I buy this is you know is it let me
give you a let me give you a good
example okay for it for example I I work
with a lot of chiropractors as one niche
for instance and one of the common
questions that they get a lot from
patients is you know once I go to a
chiropractor do I always have to keep
going now regardless of where that thing
came from you know a smart way to answer
that question would be well I mean do
you feel like you always have to keep
going to the dentist and then somebody
would be like well well yeah it’s your
teeth you know you got to get regular
hygiene and maintenance on your teeth
every few months and well going to the
chiropractor is the same way most people
forget about their spines until they’re
in pain so why wouldn’t you you know go
to the chiropractor every few months to
get a line make sure things are moving
properly so you don’t have any maybe
degenerative problems when you’re older
you’re not hunched over so again it’s
about like ethically influencing and
answering you know if people have the
right objections well I should say if
somebody let’s say can’t afford your
service you would never try to sell them
anyway
like oh hey you know stack the value all
this stuff man I believe in transparency
and turning people away that are totally
unqualified so there is a line that you
have to tread but if you look at it from
a communication standpoint that’s all
marketing is and the better you are at
communicating your message to the right
person it’s like as you educate them
it’s the logical thing to do would be to
buy the product you know I mean it’s not
like you’re misleading them in any way
shape or form right so you’re informing
them and you’re giving them an informed
sort of calculated version of you know
what the product does so that’s a can so
they so that it can be a beneficial
exchange on both both ends of the
equation sure sure sure now I might
listen I might know that if I give a
hundred percent money back refund mind
if it’s money-back guarantee for six
months I might know that will increase
my conversion that the person will buy I
don’t believe that’s unethical at all
because I stand behind my products and
programs and they’re really good they
change people’s lives every single day
so again you have to have something
that’s really really good that goes
that’s a standard and then once you have
that you know you’d why wouldn’t you
want to stack the value so people if
they pay a hundred dollars they get five
to ten times the value in return on the
front end and they have a guarantee and
they have these things it’s just like
who doesn’t want to receive more value
for this product that they pay yeah for
sure of course
so I mean is there can you think of a
tale of two products maybe we’re
marketing succeeded on one side and and
the other and maybe the product on the
other side was even a better product but
the marketing was just there
you know the marketing worked more
effectively and so people kind of leaned
in the other direction uh well I can
think of I don’t mean I don’t want to
throw companies under the bus
per se I’m thinking of a company I died
you know there are there companies that
use certain principles in certain
marketing and they do not have the best
products I mean I could go into the the
fast food realm of things where
companies that have been around for
decades and decades they’re really well
known and they built a lot of trust in
the public market yet these companies
are arguably
in some part responsible for the
diabetes heart disease crisis that we
face because they consistently push junk
now I’m not saying that the average
person that works there you know listen
they’ve they might not have any clue but
at a certain level you got to know that
your product is is not really good on
the human body it’s scientifically
proven to all these carcinogens these
chemicals and whatever so I’m not gonna
you know risk getting a cease-and-desist
letter here but but you you know what I
mean
so yeah but there are companies that
have done that very well I like to think
that if you understand sales marketing
and influence you almost can turn the
tables and really use business as a
force for good to get something out in
the world that betters humanity in some
way shape or form you know whether
that’s through cleaning oceans or just
helping somebody live a better quality
of life yeah I mean I think that is how
you hit you know you hit the nail on the
head there with me I feel like that is
my motto is you know developing products
or creating things that are going to
make the world a better place sure and
and I think I think the trend is moving
in this direction that were more earth
conscious we want to pick companies that
are using materials that are recyclable
and you know we want to lessen this this
footprint that we have on there sure
sure sure
and also I find myself like I agree with
everything you just said and I also find
myself wanting to spend money with
companies that do align with just a
bigger mission that pay it forward
either through service and or monetary
donation so for example you know I just
spoke with
who is starting a separate company and a
percentage of their proceeds are going
to be donated through helping to end
trafficking which is which is amazing
you know I love that I rally around that
so hard
inside I’m happy to spend money with
companies like that in fact I go I go
out of my way to because I know it’s
going to make a bigger just a positive
impact in the world yeah yeah of course
so you know let’s let’s break this down
for someone who is in the beginning
stages of you know perhaps the branding
aspect of a business and establishing
that that social media presence like how
do we you know how would we how would
you train that person what would you
tell that person first I would say that
positioning is 90% of the ballgame we
live in a very watered down market I
mean regardless of what business you’re
in there’s a lot of noise out there and
it’s getting harder and harder to just
stand out and you know get your piece so
to speak so you really have to think
about again the psychology going back to
you know I can show you a lot of the
strategies and tactics on social media
Facebook or Instagram LinkedIn or
snapper while these platforms and yeah
they’ll work to a certain degree based
on your business based on your situation
your offer and all these things but if
you oh the positioning game if you know
how to establish yourself as an
authority like you know we’re connecting
right now because you know we talked
earlier just about for example you saw
me on LinkedIn you my book look very
interesting there were certain winnings
the techniques here well there were
certain things that that drew you to my
content in retention and I know we have
a lot of mutual friends based on your
previous guests right so like I’m
thinking you want to harness those same
so same thing so definitely one thing
that you can do to elevate your brand in
the marketplace to differentiate you is
to write a book now that’s not a short
term play but to have something with
your name on it it’s really bit it’s a
big deal because less than 1% of the
population writes a book another way
that you can position yourself is to get
in certain circles you know with
celebrities that have good I should say
good will in the marketplace that a line
maybe the
or maybe you’re working with these
people or you’re finding ways to work
with these people maybe you are just
getting in the circles and you know
getting photos or videos or whatever any
way that you can separate your brand
personally and your company from
everyone else out there
another thing is aligning with companies
that have spent tens of millions of
dollars on branding already you know
when when I was offered an opportunity
to speak at Nasdaq for instance I took
that for a couple reasons but one of the
prime reasons is Nasdaq is a household
name that is just you know to elevate my
brand to differentiate myself from all
the other social media you know people
out there like you align with brands
that are credible in your space that
ultimately there could be bigger
opportunities another thing is the
philanthropy element you know not a lot
of businesses if you look at them
collectively are using philanthropy
enough in their business model and if
you if you do that in conjunction with
everything else that we just talked
about well now you just have another
notch in that belt you know and then if
you’re featured on the news that’s
another credibility thing let’s so
there’s all these things that I lay out
in my book and that I’ve talked about
online that did matter is in terms of
first impressions professional
professional photos like looking the
part and all these things is somebody
goes onto your website within the first
few seconds like your foot is in the
door or else they’re moving on to a
different website and yeah exactly
so if you can at least get that initial
couple seconds like oh wow this person
looks like somewhat of interest they’re
delivering value into the world and let
me check out their blog post their
podcasts or this then you have the
opportunity to further that relationship
and now like build your email list build
your podcast subscriber list and you
know things things like that so I always
look at that before I ever look at
social media strategies and tactics how
was your brand positioned in the eyes of
the general consumer that you want to
service you know if you look like a
surfer and you’re trying to service like
a high-end affluent business market
that’s going to be a difficulty and you
might be extremely knowledgeable however
the first impression
might turn people off to like turn your
audience off because they expect a
certain thing so just things to consider
huh you know it’s interesting Matt
because there’s there are a lot of you
know Hollywood types that that follow us
on Twitter and I you know I’ve had
interactions with them and and it seems
like you know there’s a lot of
gatekeeping that happens you know as
expected you know they have to do this
as you know people who are under you
know social social scrutiny they you
know they’re examined more than than we
are about you know who they align with
so so if you know if you can secure that
sort of endorsement I mean you’re you’re
you’re on a rocket ship right sure how
important is authenticity because I feel
like you know that is kind of a selling
metric for me if I get that sense of you
know this person isn’t really being
authentic there’s there’s you know if I
even if that even registers on my radar
I just I close off right yeah yeah and
that’s a separate art form honestly you
think oh I can just I could be myself in
front of camera but a lot of people
can’t do that either they get all tight
they just they’re not themselves and so
that takes it takes practice I think
initially I should get going and you
should always try to ground yourself and
connect with people close to you
initially even what I used to do on
camera I still do this sometimes my wife
will be directly behind the camera
holding it I find it in and I’ve
analyzed this in my own videos videos
that I just do from a tripod I mean I
can speak like I would to a normal
person to a friend a colleague and
whatnot but I find that if my wife is
behind the camera I just seemed to open
up even a little bit more of my
personality shines better and I’m just
more of myself so you have to cut a hack
you know your strengths and weaknesses
and really take a critically analytical
look at maybe how you can be the most
genuine you and like that’s just one
example of doing that just you got to
get out there and don’t worry initially
I mean if you’re not a certain type type
of person don’t be that that’s not you
and it but it’s how
you like how you how you come across in
terms of your nature and that’s gonna
depend on the market but you have to be
I’m a big believer in authenticity
people will find you out very easily in
today’s world you know the whole fake it
to the make it thing I mean I believe
you have to look the part in certain
regards right but you know you don’t
have to have a million dollars to look
like a million dollars you know that I
mean you can buy a nice suit at
relatively cheap I just think that you
got to know your audience and then not
get too tripped up on the techie geeky
stuff and deliver value when it wouldn’t
doubt be an asset that’s been my motto
when in doubt just be an asset help
somebody get closer to the solution that
they’re looking for and you
automatically have a notch up and a new
level of credibility for sure you know
there’s so many times so many examples
that I can think of where someone has
approached us about being on the show I
mean we get I don’t know like 300 400
messages a day on Twitter and you know
10% of those are people who want to be
on the show and immediately you know if
if the person is approaching me in the
sense of you know if I sense a sort of
aggression about wanting to be if
they’re being pushy about it or if they
feel entitled about being on the show
you know because I’ve done this it
doesn’t work but when when someone is
just sort of humble takes a step back
and says you know how you know how can i
you know I’ve done this I’ve
accomplished this how can I be an asset
to you how can I help you and what
you’re doing it it stops me and it gets
me to pay attention
sure sure I love what Joe polish says he
always says life gives to the givers and
takes from the takers yeah it’s so true
you know but yeah if you can win and out
if you can lead with value that’ll
that’ll shock people I still get shocked
when I have somebody say that’s Matt I
don’t know what to say sometimes I go
okay because there are a lot of takers
in this world so just you know do the
opposite and that will get you very far
well you think it’s a trick you’re like
you know what’s the catch what’s going
on okay so I’m wondering you know give
us some gold here so maybe
something you haven’t released on an
interview or you know something that you
don’t traditionally put out in a public
space is is there anything that has been
sort of a key to you know something
you’ve done well you’re successful yeah
absolutely great question I think that
when you’re going out and just trying to
build a foundation on social media you
need to really take some time and craft
your story like what that’s gonna be in
the market like what your your life your
vulnerability is your strengths so when
I first go into any new market initially
when I was servicing doctors and
professionals
I had this video made about my story
where I came from the 700 square foot
duplex that I lived in for many years of
my life in a small town Monroe Michigan
so they could see like they liked the
piers the picture here’s where it was
and then now because of how I learn to
leverage social media this is where it’s
taking me and they could see the whole
journey and that video and it probably
has it has over a million views right
now just that one video and then this
like shares and likes like crazy so I
find that if you have a video or a
written personal story with a photo of
yourself and your family you can use
that to allow the market that that to be
your first impression at any market that
you go into and you can also back in
that like if your people are reading a
story and they connect with you you can
certainly have a call to action at the
very very bottom you know for example
when I was launching my book social
media made me rich here so I can do the
same for you in these new markets that’s
what I did I’d lead with my story so
people kind of knew who I was and I
hooked them in right from the beginning
to you have like the first two or three
sentences you got to hook them in so I
would say something like here’s
something many might not know about me
it changed the course of my life and
it’s a big reason why I’m committed to
paying it forward
those first two sentences make people
curious and then that third third or
fourth sentences you want to get into
the trauma or to a situation that me as
the reader wasn’t expecting like wow
like one of my clients he almost lost
his daughter in her third month of life
and
that really shaped who he was shaped his
business and many other things that
related to his overall story but it’s
something that you weren’t expecting
early on and it stood out from all the
other junk in the newsfeed he had a nice
picture of his family there was no
call-to-action button like on Facebook
like like a lot of marketers put it
looked like an update from a friend in
the newsfeed but it was a sponsored post
you know to his market and so that thing
took off like wildfire and I can give
you countless examples of something like
that so tell your story put it out to
the market and Facebook I’m not gonna
get too techie geeky because we’re not
both in front of a screen but when you
sponsor anything or you boost a post on
Facebook that just means that you’re
gonna pay some money for Facebook to
show your post to more people and you
can do that through your Facebook fan
page or you can go back in what’s called
your business ads manager to create an
ongoing campaign and Facebook has one
option back there called the engagement
option hmm which is basically a fancy
way to boost a post but we do have
metamour targeting options essentially
so yeah you can target males females of
certain ages certain languages by
keyword interest by jobs I mean whoever
your ideal target market would be you
want to get really well-known in front
of them and you want your story to be
well known because while all these other
entrepreneurs or marketers or whoever
they’re saying hey here’s my stuff buy
this now and click here and we’ve all
seen that one in every four posts on
Facebook as an ad it’s very annoying
even for someone like me that does very
well and makes money doing this I don’t
I don’t like to see that in my newsfeed
all the time so I understand how the
regular public is so if you approach it
from a way that doesn’t look like a
promotion at all and it’s that’s really
not your your foots gonna get in the
door so much easier in and that story
will be sticky in their minds and I and
I remember the stories my mother used to
tell me when I was five years old hmm
it’s it’s a beautiful thing if you
understand the power of storytelling and
confuse that with something that you
would give away for free in exchange for
a name and email going back to my book
what I did is I gave away the first six
chapters for free plus a presentation on
how to
generate your first 5,000 fans in the
next 30 days on Facebook and like that
was my quote offer at the very end but I
gave away more free stuff so they would
read my story they would go and click
the link in the actual post and by the
way they would have to read the post to
get all the way down there and and by
then if they read the entire post that’s
somebody that you’re gonna want in your
circle right because they’re they’re
much more I would say heart-centered or
maybe committed and they’re they’re just
a more a better quality of person that
you’d have on your subscriber list yeah
so I mean you’re taking them through a
sort of hierarchy of you know it’s kind
of like a funnel of you know okay this
person has gotten to this point and you
know they’ve they’ve read through this
so they’re they’re engaged they’re fully
committed and and now we can bring them
to a point of you know introducing a new
idea perhaps or you’re taking them to a
new space where you know something else
is available to them yeah absolutely and
I this is where I don’t sell anything on
the front end there I just want to give
them more value for free here take these
first six chapters you’re gonna learn a
lot and then once they once they have
those six chapters now they’re on my
email list off of social media where I
can now educate them and then stack the
bonuses and the value like hey well this
is you read the first six chapters what
did you think and if you like that
here’s what I have for you on our launch
bonus page we’re gonna give you the book
but you’ll also get access to our
private group and all these other
bonuses so you want to make it just
irresistible that you couldn’t possibly
refuse like wow that’s that’s really
great offer for such a minimal price and
then then people can do whatever they
want afterwards so I like to I’ve never
been a really hard sell guy because I
didn’t like how then felt you know some
I think people like to be educated and
quote sold but no one likes to be
pressured I think there’s a line there I
mean there’s so many there’s so many
layers to this of just really
understanding it and I guess it could be
overwhelming for you know someone who’s
just launching a business to get into
the marketing side of it which is why
you know they would hire you know a
marketer or people who are you know
professionals
can do this for them right so I mean
yeah well yes what makes a good marketer
I mean how do you know how can you tell
when you’re when you’re shopping for a
Marc marketing professional how can you
tell that you know okay I’m making the
right decision when I pick this person
well the the unpopular thing I’m about
to say is that first of all you need to
get your hands dirty now that doesn’t
mean you have to know all the techie
geeky stuff about this and I believe in
delegation you know I have a team for a
lot of the things that we that we do but
look at the most successful
entrepreneurs all the all the names that
we all know and I can guarantee you
they’re putting some time in either
creating the content or they have their
finger on the money in the marketing of
those two elements of the business and
they’re just involved they’re not
totally hands-off there so and I find
this a lot with clients you know going
to let’s say a facebook advertising
example you know you could hire an
agency they’re a dime a dozen and we
even have an agency – that helps certain
clients but if you don’t know some basic
metrics and how to track your stuff what
you can measure you can improve and if
you can’t measure it there’s gonna be an
ignorant tax that you will pay and
listen I mean people you know there’s
there’s definitely value in can you
still hear me yeah yeah yes sir
Xavier you’re still there yeah I’m here
can you hear me hello yeah yeah I’m here
man can you hear me guys looks like we
have an audio issue just hang tight for
me really quick be right back
[Music]okay we’re back
sorry about that ladies and gentlemen I
deeply apologize seems like Matt last
week we had a guest on and it seemed
like everything that could have gone
wrong went wrong and it was just chaos
it was pandemonium just cuz I’m trying
to you know like I’ve done we’ve done
like a hundred and fifty or so of these
episodes you would think that I would
have this down by now you know and I
just um I panicked and and poor guy I
mean he he was just he’s just left you
know like with a broken broken heart I
don’t know I don’t know but okay so to
pick it back up I mean I think we were
totally forgot what we were talking
about actually yeah we were talking
about so you know hiring a marketer and
whatnot I was just mention I was
mentioning the fact that what you can
measure you can improve and every guru
that we all know they have they have
their hands in some way shape or form
they’ve all gotten their hands dirty so
you need to understand certain concepts
and I related fatalities and as an
example it’s good to know certain
metrics to strive for you know when you
pull things out when you keep them going
really really basic stuff and conversion
metrics because if a company is not
performing to a certain basic standard
then well you don’t need a year to find
that out you know you need like a little
bit of time and budget and then you
could say well that’s not that strategy
is not working we need to shift so I’m a
big believer in like most of my work is
actually consulting clients and
companies training their teams or
training them personally on how to
really implement an effective strategy
and protocol that they can either bring
in-house and have their finger on the
pulse of and I just find that works just
a lot better in so many cases but if you
are gonna hire somebody externally one
you need to be very clear what you’re
looking for you can’t just expect a
marketer to okay well I’m gonna look for
somebody that is great at search engine
optimization getting my website ranked
at the top of Google but I also want the
same guy to do Facebook advertising for
me or even Facebook advertising can be
split into so many different layers you
know when people think of advertising
they think of just classic lead gen type
stuff and while there is a time and
place the elegant method that I just
described for you the personal story
type of thing that is still advertising
we are spending money to put our message
in front of the right people on social
media it’s just an more elegant way and
then with the great thing about social
media like Facebook we can we can quote
re target people on the back end what
that means is somebody interacts with
your content watches your video for 50
percent of the time we can show them
more cool helpful content it gets them
closer to the result they want to
generate so it’s almost like we can
follow up like we would Evo email on a
regular basis and the more you follow up
well the more likely somebody is to
consume your content and eventually buy
your stuff it’s it’s pretty simple in
that regard so is there a time and place
to hire somebody absolutely but I just
find so many times that the business
owner is just a little bit more ignorant
on the process and they don’t know what
to look for so they usually spend a lot
more money than what they need to yeah
yeah for sure and you know it sounds
kind of square and you know the way
we’re kind of relay it sounds you know
kind of almost boring but you know there
there are it does you can kind of create
a game out of it in a way you know have
you heard of someone named Shep Gordon
yes yeah I mean the the the book is
great as well
they made a documentary about him as
well i Richard Linklater I think did a
documentary and the way he was able to
get and he managed these these bands as
you know and he was able to get these
these people that were relatively
unknown to absolutely explode it was
amazing talent that this guy had yeah
that’s fine I mean listen if you’re
gonna and I and I found this to be true
when I first started out learning how to
communicate with people
aka marketing it’s it’s exciting because
you know let’s say you don’t have to go
to school and get a your MBA to put up
an ad on Facebook to figure out if it’s
gonna drive people into your
email list or not I mean there’s I like
that stuff I like figuring out what’s
what’s working what’s not what people
are resonating with what makes them
share the content the most and that’s
pretty fun and then yeah once you start
making sales and helping people that’s
that’s a really amazing thing but but
yeah I don’t you know there’s it doesn’t
have to be as complicated I think as a
lot of people think mm-hmm and I think I
mean I think there’s a certain point
where where people I don’t know I mean
we’re moving into this this different
way of you know the way we look at
content has changed you know like people
have an attention span that’s so low
that I mean if you’re not hooking them
immediately you know if you’re not
getting their attention immediately
they’re already switching the channel
they’re switching the the dial they’re
changing things around you know so I
mean I’m sure you’ve heard of the Pareto
principle right can you go into that
please the I just drew a blank
rado principle is the 80/20 rule where
80% of your sales is gonna come from you
know 20% of your core audience and I
think I’m pretty sure that’s it yeah
yeah yeah okay so I was thinking of
something else my mind slipped um 80
like it’s true like there’s a gentleman
John Roulin he wrote a great book called
gift ology and he actually talks about
this in terms of gifting to the top 20%
so I’m a big believer in finding out
you’re loyal people the people that are
taking the most action that are
consuming your content on a regular
basis the like I mean those are
extremely valuable relationships that I
find for example people that consume my
book a certain percentage of those
individuals will then go to the next
level which might be a video training
course and another group of those might
go on to one of our seminars here in
Atlanta or in the Caribbean another
group of those might opt for a total
immersion mastermind or whatever that is
and so you should definitely be keeping
track of your hyperactive buyers or your
hyperactive engagers all those things
and you know again we do from RN to and
once you figure that out
then you know whether it’s through
customer loyalty gifting through its
anything else to reward these people and
just surprise and over-deliver you
should be over delivering to all of your
customers kind of like giving them that
ritz-carlton experience but with those
individuals in general I mean we’re
always trying to Surprise them for
instance and you know get them a cool
gift or like keep our name in our brand
in front of them whether it’s through
Facebook the retargeting sequences
element so if you I think if you dial
that in correctly and you really build
that loyalty it probably takes less than
20% quite honestly to really grow I mean
to achieve every milestone that you
wanted you know what I mean I mean
you’ve you’ve mentioned Facebook a lot I
mean is that is that kind of the the
social media platform you prefer I mean
is there is there a different sort of
style for each one I mean Twitter
I feel like Twitter I we have the most
success on Twitter so I don’t really
like Facebook at all really it’s gonna
be different based on your goals
objectives and the type of brand that
you have I’m most active I mean if you
look at my tweets I’m probably most
active on probably most active on
Twitter but I get the least engagement
on Twitter because you know celebrities
for example if you’re a UH sure you know
the president or whoever it is I find
that a lot of celebrity brand like
really high-level celebrity brands just
get a ton of engagement Facebook we get
a tremendous amount of engagement over
that way I like from my again this is
this is really gonna vary by business so
one if you’re just starting out
wondering which medium you should be
going into first it’s a good idea to
pick two or three and start to test the
water to connect with your ideal
audience and if you find that more
people are engaging with you on Facebook
well that could definitely be your
primary go-to and there are other
reasons why you might start there too
especially with the advertising and the
targeting there’s no other social
channel that has as good of advertising
and targeting capability as Facebook in
my opinion so if you want to really
reach your ideal person with a flip of a
switch in a few
seconds that would be a very smart play
you know for that but again depending on
the business Twitter has their own
advertising platform as well and there
is certain value I mean you can
literally target followers of another
big brand let’s say you’re in personal
development self-help low you could go
run an ad to all of Tony Robbins
followers which would make a lot of
sense but you then again you’d have to
test and see what’s working well you
know we’re just gonna offer them a
subscription link to our podcast is it
going to be an ethical bribe are we
gonna try and sell them something so
you’re gonna have to test things on your
end
other companies now are experimenting
with networks like Instagram or tik-tok
you know tik-tok is hottest app out
there you had this at this stage it’s a
younger demographic however I’m seeing
very similar things that what I saw on
YouTube back in 2006 when it first
started I’m not gonna go as far as say
that it will be that but you know it’s
pretty amazing when you can pop up a
video and get thirteen thousand video
views in an hour or less one of my
clients did a simple video about posture
and stretching and bam 200,000 views
later in a matter of three days no I
mean that’s pretty darn good exposure so
again you’ve got to test any of these
mediums and certainly if you have a
specific question about your business I
mean tweet me or Facebook me and I can
kind of give you some insight where I
think you might be better off starting
right yeah but good a bit as it goes
across the board yeah I mean it’s really
interesting this sort of spectrum a
friend of mine made this very clear to
me and the way he put it I think was
really interesting but you know it’s
it’s like there’s there’s only so much
retail space that you have on your phone
your screen is limited to a certain size
right so there’s four or five apps that
sort of dominate your your home screen
sort of page and you know each each of
these different apps like whether its
Instagram they have they do have this
totally different demographic and I was
you know it’s funny that you mentioned
tick tock because I had just I just
downloaded it and I was I was kind of
exploring it and going through these
different videos it’s it’s really
intriguing and what I noticed is the the
good marketers
the people who you know know what
they’re doing for celebrities they’re
already on there they’re already getting
the celebrity produce content for
tick-tock it’s already up it’s already
there they’re already verified and then
you know mentioning Instagram it seems
like you know it’s it’s a it’s a very
fine balance you know like if you know
that you’re gonna reach more people on
Instagram and maybe maybe there’s
something in your demographic that just
connects with Instagram better maybe you
have a business that you know is a
fashion business and you so you take
more pictures and know people are on
Instagram more to look at pictures right
so so would you would you recommend that
people are on all default platforms or
just like once you find your niche focus
on that you know that one specifically
yeah I so I I like the idea of having
accounts on all the channels certainly
but you will dig deep roots and one or
two maybe but this is where like I said
you’ll have to test the first five and
you know even including snap you know
snap is very interesting because it has
the behavioral targeting that Facebook
actually had to do away with I mean you
can target by geolocation people live in
the moment there you can target by
income some pretty fascinating things so
I’m just a big believer in testing and
then really digging roots into one big
platform so even though I do have a
presence on all these channels in terms
of my advertising spend for our
companies you know I would say probably
80% goes right into Facebook because
it’s still with over two billion people
it’s our target market for who we’re
servicing the most which we can deliver
value and you know we’ve just got
everything down to a science now that’s
not to say that that’s gonna be like
that tomorrow and I’ve listened I’ve had
accounts banned in the past on different
social channels I remember on YouTube in
2006 where was the wild wild west hmm
you know you just you’re putting stuff
up and not really a fence it wasn’t
offensive content it’s just you know
YouTube changed their Terms of Service a
you know a year later you couldn’t add
something in a video you couldn’t say
this or whatever it was like really but
really benign stuff
and boom channels were gone overnight so
that would that taught me early on is
that I won I need to use social media in
large part to get people onto a list
that I control whether it’s my eat
whether it’s my email list or a text
list or something where I’m not crippled
if Facebook changes an algorithm like so
many people have been you know I’m just
used to boosting posts and spending
money on advertising so I don’t I
understand the game but a lot of the
brands that we work with they’re kind of
shocked when one to two percent of their
five ten million or more followers see
their content they never look at their
insights before they assumed that
everything was getting out there and no
no it’s a Facebook is a pay-to-play
platform they’ve got an obligation to
shareholders so that’s just the game and
the smarter you can play that well you
know you you can do some pretty amazing
things I’m so glad that you mentioned
that I think that’s crucial to know that
and to exercise that because you know if
we look at these these large but you
know megalithic sort of companies that
they are the middlemen for you know
reaching your audience and the sooner
that you’re able to cut out the
middleman
the better your off you’re gonna be you
know and the people who are religiously
consuming your content and believe in
what you’re doing and follow you they’re
going to they’re going to want to do
that they’re going to want to know you
know if whether it’s an app that you put
out yourself or an email list they’re
going to want to be on that list
absolutely it’s just don’t don’t go
through the school of hard knocks like I
had to go to go through and it was just
I I can’t say enough about building your
your home on a platform either that you
control or migrating people anyway so
you just need to play for the long haul
I mean if something happened to our
channel boom we least we have that
communication we could start somewhere
new and there’s a law censorship going
on not to get into that side of the
conversation but regardless of how you
feel about certain things I’m a big free
speech advocate you know mice myself and
because I realize if you don’t you can’t
just before some of it like that’s not
the point even though I might find
certain
was repugnant hey you know right I have
the opportunity to turn that channel off
or not to listen or whatever but big
tech you know they want to be the police
in many regards and and who’s to say
that what you you empowering the average
person to better their finances to
better their health whatever that may be
who’s to say that that might not be
fringe one day or you might not be
looked at as wait a minute you’re going
against the status quo here yeah we’ve
got to keep these people in a line so I
just would be very always keep that in
the back of your mind you know build
your audience but think of a way that
you can get them on the list you control
yeah yeah I agree a hundred percent I
mean we’ve covered it here on the show
and it does seem very Orwellian in the
depression which sort of this is all
going and you know from from the privacy
concerns with you know the way facebook
is operating Google as well and you know
sort of editing search results and I
mean you don’t know when you’re gonna be
in the crosshairs of that if they just
if some dude working at Google decides
one day you know I don’t want this
person to kind of appear in search
results today so you know you’re yeah
it’s a very it’s a very scary thing and
I just say it could happen to anyone so
we could go he could go a lot deeper in
this conversation but yeah you want to
protect yourself and certainly just be
you know you’d be aware for sure Matt
we’ve got about 12 minutes
I mean is there what else can we mention
how can we wrap this together in sort of
a bow that I mean what let’s let’s talk
about you know maybe if someone is just
sort of getting off the ground and what
do you say to that person look what kind
of advice do you give to that person
because I mean I encounter a lot of
people that are you know the the podcast
market is completely saturated you know
thanks joe rogan for telling everyone to
have a podcast you know thank you you
know no disrespect intended I love that
guy
but I’m just saying you know like
everyone has a podcast now everyone does
and so you know when I hear about
someone telling me that they want to
start a podcast now I’m kind of like you
know you missed the Pope a little bit
you know what
I mean so what do you tell you know
people just entering a very saturated
market in many regards yeah so the first
thing that I always try to like when I
even when I work with somebody that the
first thing that we always put together
is a value piece so even if it’s the
most saturated market whatever that is
we’re always looking for an angle to
like how okay again how can we go back
to the basics how can I deliver value
even it’s in the saturated market to
where somebody would see this and it
would be just something that they would
want you know like even if you’re in the
paleo niche and you’re giving away 20
free recipes well you know maybe the
recipes never go out of style and people
are always looking for new recipes so
that would be a very simple and easy way
to build your list that you know you
could then communicate with later on so
I always go back to that store how can I
think of something of high value and
just stack on the bonuses initially
whatever I need to do just to get my
foot in the door build my email list and
then you know as we start to use a
channel for advertising whether that’s
Facebook LinkedIn snap Twitter or
whatever that is we’ll find which one is
going to produce the highest quality
person in our funnel and then we just
will keep that going consistently
meanwhile you can then start to develop
your own foundation and brand so I like
to reverse engineer my market if you’re
going into a market like paleo there’s
going to be certain things maybe that
the top people have on their sites and
are doing I don’t like to reinvent the
way I like to see what people are doing
and then potentially do it better or it
at a higher level and some of these
things trend sometimes it’s really
consistent information for long periods
of time so you have to know your market
inside and out and preferably you have a
lot of experience in that you know you
just because you might have went to
school to become a dentist doesn’t mean
you have to stick in the dental arena
you might have a hobby and you’re really
good at fixing cars or something that
you can just put out educational content
and people might resonate with you
because of how you talk the shirt that
you’re wearing because you look like a
down-to-earth guy
you just never know and but once you
start putting content out you will get a
feel for who’s in your audience but I
always lead with something a free value
and then you can worry about okay bill
ding an actual site a home online that
features you in a very very worthy light
and then if you want to even if you
don’t have any product services or
programs but just to have some type of
home and then be you know work on what
we talked about earlier those
positioning factors and thinking how can
I elevate my brand I look at my status
positioned myself so that I’m looked at
as credible right from the get-go that
I’m differentiated with X amount of
people and I realized that some of you
right now you might not be in a position
where if there’s an opportunity for you
to invest five thousand or ten thousand
dollars to be in a circle with certain
people or at a high-level corporate and
how you’d be able to piggyback on a name
well you can still doesn’t cost you any
money to go and network with local
meetup groups and just to meet people
and you know you’d be surprised and how
far that alone can take you just about
just by saying hey you know I well if I
would have you know going back in time
the fastest point from A to B would have
been for me just to find somebody that
would potentially have been doing what I
want to be doing and say well how can I
even whatever I have to do to learn from
this person even if it’s to work for
free I’ll absorb the knowledge I’ll do
whatever it takes I’ll eat dirt but if I
can learn how this millionaire this
multi-millionaire became as such well
that’s that’s again the fastest path so
I don’t mean to go on like separate
tangents here but it kind of all comes
together in terms of a foundation you
have to lay a strong foundation through
the value that you deliver based on
anything else and then once you have
that foundation that you can worry about
either the site or other strategies and
tactics like you might learn in my book
or something else but I think that a lot
of entrepreneurs they forget about that
even if they have a just an amazing
television show or podcast or whatever
they’re just not getting you know
they’re still relying on that one
channel they don’t have an email list of
10 20 50 thousand people that they can
anytime that you know to tell them their
new podcast episode is out as opposed to
just waiting for the subscription on
iTunes or whatever so you know I’m kind
of old school like that yeah for sure
and you know just to just to edit what I
said I mean I’m not saying don’t start a
podcast if you want to start a podcast
please do that but I think it’s it’s
really good to kind of meter your
expectations of where you’re gonna be I
think people have some sort of you know
I don’t know like a impression that
they’re gonna conquer you know
everything when you know start just with
you know the first step first you know
figure out which microphone you’re gonna
buy before you have hopes and dreams
about you know like changing the world
exactly you know and then you have to
decide like I talked about in my book
you know once you get your ideas and you
decide you want to create something
whatever that is if it’s a podcast and
online course whatever whatever that
something is and ya have that free
giveaway attached to it and then you
know map it out like I like I kind of
show you like what do you want to
deliver in this thing what is your
short-term goal what is your long-term
goal who do you want to help the most
and then you know when you have that
then you can apply the strategies the
tactics and just just layer on
everything else and see how amazing this
beautiful world that we live in is I
mean it’s it still blows my mind I
remember when I I didn’t have an online
business you know where I still had my
primary practice and I just had an idea
I knew there was something to this
internet thing and then I began to kind
of work it and slowly but surely that
snowball turned into an avalanche hmm so
I mean big big things can happen and
it’s a lot easier now my gosh I like
maybe the Savior you know this too but
at five six years ago even you used to
have I mean you’d have to have like five
or six programs or pieces and tools to
be able to do everything like that
a Cara or clickfunnels does nowadays you
know if you’re talking about like online
business type stuff with shopping cars
with the email management system all in
one place the sales page is a landing
page it’s it’s insane how I don’t want
to say how easy it is
but but it’s pretty easy I mean to give
this get set up with something well I
mean I think the toolkit has changed so
you know when you when you know what
you’re doing the kind of the knife that
you’re using is changed upgraded the
knife but I mean if you’re still just
kind of like chopping around you’re
gonna cut yourself you know so it’s good
to learn the basics and understand kind
of the realm and you know your approach
and I think having just a mission
statement like you know what what
problem are you solving I mean that’s
that’s kind of the mantra of everything
and you know what makes you as a company
what what are you what are you doing
what value are you providing to people
why should why should I give you my
attention you know why should I give you
my money you know more than that so so
Matt I mean I really enjoyed this
conversation man where can people get to
your work where can people find your
book
sure absolutely book is available in
book stores Amazon you can even go if
you went to social media made me rich
dot-com slash gifts gif TS you can
download the first six chapters there
I’m pretty active on social media so you
can find me at Matthew loop ma tthe w LP
and you know if you’re an entrepreneur
or business owner you’re looking to to
grow in any way shape or form using
social let’s have a conversation
and see where you were highest leverage
areas are you know there could be a lot
of opportunity and I’ve just found that
it’s still in a very abundant and
prosperous time regardless of what goes
on on social media there there will
always be opportunity it’s just about
being able to leverage that connecting
with people that have already been where
you want to be and just figuring out
those those shortcuts and there are
people that will tell you that there are
no shortcuts in business but I don’t
find that’s I don’t find that’s true I
mean you could learn social media on
your own you could learn how to
advertise on Twitter and Facebook but
then you how long is that gonna take you
hours a day and or you could just take a
course and figure some stuff out through
a person that’s already generating
millions and millions of dollars it’s
pretty simple learn the systems and you
can apply to your own niche but but yeah
any way that I can help you guys
just feel free to contact me on social
100% I love that just to add to that
little bit there’s a there’s an old
quote by Tony Robbins and he says you
know business deals are like buses
there’s one every few minutes so don’t
think that you miss the bus you know on
the business side of things guys we’re
gonna get out of here my my guest for
tonight dr. matthew lutz
[Music]which you can find at bookstores and we
will definitely make that link available
on the website we usually hang out on
the community server you can find the
link to that it’s all my links comm
slash the human XP the invite to that is
usually open you’re welcome to come join
us there thank you guys so much for
listening we will be back next week with
a new guest have a good night
[Music]